Privacy Policy

1. Data Security Measures

We use SSL (Secure Socket Layer) encryption to safeguard your personal information during online transactions.

  • We never store or have direct access to your full payment details.

  • All sensitive payment data you enter is processed securely to industry-standard encryption protocols for e-commerce.

  • This ensures that your transactions with us are safe and protected from unauthorized access.

2. Information We Collect

We may collect the following information:

  • Name and contact details (address, email, phone number)

  • Delivery and billing addresses

  • Payment details (processed securely by third-party payment providers)

  • Order history and transaction details

  • Demographic information (via Google Analytics), such as country, age range, gender, and shopping preferences — this data is anonymised and cannot personally identify you

3. How We Use Your Information

We only use your personal data for purposes directly related to your transactions and customer service, including:

  • Processing and delivering your orders

  • Providing order updates and shipping notifications

  • Responding to customer support inquiries

  • Improving website performance, design, and customer experience

We do not sell, rent, or trade your personal data to any third parties.

4. Cookies

Cookies are small text files stored on your device to enhance your browsing experience.

  • They allow us to remember your preferences, such as shopping cart contents or login status.

  • Cookies are safe and do not pose a security risk.

  • You may clear or disable cookies at any time through your browser settings, but this may affect website functionality.

5. Fraud Prevention

We have a zero-tolerance policy towards credit card fraud.
If a transaction is flagged by our security systems, we may request additional verification to confirm the payment was authorized by the cardholder.

  • If verification is not completed, we reserve the right to cancel, refund, and report the transaction to relevant fraud prevention authorities.

6. Marketing Communications

By signing up for our newsletter or purchasing from Jevaline.com, you consent to receive marketing communications from us, including:

  • Product updates and promotions

  • Competitions and exclusive offers

  • Newsletters and brand announcements

You may opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Our marketing practices comply with GDPR requirements for electronic communications.

7. Your Privacy Rights (GDPR)

If you are located in the European Union, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (“right to be forgotten”)

  • Restrict or object to certain data processing

  • Request transfer of your data to another provider

To exercise these rights, please contact us at contact@jevaline.com.

8. Contact Us

For questions or concerns regarding this Privacy & Security Policy, please contact:

📧 Email: contact@jevaline.com
📍 Address: Hildastrasse 10, 8004 Zurich, Switzerland